Privacy Policy

At PLTFRM, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information You Provide

When you contact us through our website forms, we collect the following information:

  • Contact Information: Name, email address, phone number

  • Professional Information: Company name, job title, LinkedIn profile

  • Project Information: Project details, service requirements, budget information, timeline

  • Communication Records: Messages, inquiries, and correspondence with our team

Automatically Collected Information

When you visit our website, we automatically collect:

  • Technical Information: IP address, browser type, device information, operating system

  • Usage Data: Pages visited, time spent on site, referral sources, click patterns

  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and analyze website performance

How We Use Your Information

We use the information we collect to:

  • Provide Services: Respond to inquiries, prepare proposals, deliver branding and marketing services

  • Business Communication: Follow up on leads, schedule consultations, provide project updates

  • Improve Our Services: Analyze website usage, understand client needs, enhance user experience

  • Marketing Communications: Send relevant information about our services (with your consent)

  • Legal Compliance: Meet legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted partners who assist in delivering our services (hosting providers, analytics tools, email services)

  • Legal Requirements: When required by law, court order, or government request

  • Business Transfers: In connection with a merger, acquisition, or sale of business assets

  • Consent: When you explicitly authorize us to share your information

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure.

Your Rights and Choices

You have the right to:

  • Access: Request information about the personal data we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information (subject to legal requirements)

  • Opt-Out: Unsubscribe from marketing communications at any time

  • Data Portability: Request a copy of your data in a machine-readable format

Cookies and Tracking

Our website uses cookies to:

  • Remember your preferences and settings

  • Analyze website traffic and performance

  • Provide personalized content and advertisements

  • Enable social media features

You can control cookies through your browser settings, though disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any information.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain our relationship

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

When no longer needed, we securely delete or anonymize your information.

International Data Transfers

If you are located outside of India, please note that we may transfer and process your information in India, where our servers and operations are located. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover such information has been collected, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the effective date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at hello@pltfrm.in

Consent

By using our website and services, you consent to the collection, use, and processing of your information as described in this Privacy Policy.

This Privacy Policy is designed to comply with applicable privacy laws including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. For specific legal advice, please consult with a qualified attorney.